Appointments 

The NHCNE Call Center offers you a quick and easy way to schedule appointments, more appointment times to choose from, personalized service from specially trained appointment agents, efficient and streamlined service, and direct contact with NHCNE clinic personnel, when needed.

How do I make an appointment?

Hours of Operation

The Appointment Call Center is open Monday-Friday 0730-1600 and is closed on  weekends and holidays.

Now Serving the Following Clinics:

• Naval Health Clinic New England, Newport, RI
• Naval Branch Health Clinic, Groton, CT
• Naval Branch Health Clinic, Portsmouth, NH
• Naval Branch Health Clinic, Saratoga Springs, NY

Main telephone numbers are provided on each location page along with hours of operation.

Check-In Time

You need to arrive at least twenty minutes prior to your stated appointment time. If you are more than ten minutes late, you will see the provider at an earliest convenience, or may be asked to reschedule. Parking varies at each facility, and may be limited, so please plan accordingly.

PLEASE NOTE: Children without appointments should not accompany family members to appointments due to possible exposure to disease/illness. If you bring a child to an appointment, you may be asked to reschedule the appointment.

Dress Code

Active-Duty personnel must be in the prescribed Uniform of the Day to be seen at our facility, unless on leave or in a liberty status.

Eligibility for Medical Care

Listed below are the categories of persons eligible for medical care at Naval Health Clinic New England:

• All active-duty members of the Armed Forces.
• All TRICARE Prime enrollees, active-duty family members, retirees and their family members not currently enrolled with USFHP.
• All members of the Commissioned Corps of the Public Health Service (PHS).
• All members of the Commissioned Corps of the National Oceanographic and Atmospheric Administration.
• All Non Tricare Prime enrollees and Medicare eligible retired members of the Armed Forces on a space available basis, who are not actually enrolled in the Uniformed Services Family Health Plan (USFHP)
• Unremarried widows and widowers of deceased members of the Armed Forces on a space available basis, who are not actually enrolled in the USFHP.
• Parent/Parent-in-Law who possess a valid I.D. card.
• Reservists on active duty or injured while on active duty for training status.
• Secretary of the Navy (SECNAV) Designee.

Identification and Privilege Cards

All military medical treatment facilities require the presentation of the ID card prior to treatment, unless a life-threatening emergency exists. Active-duty personnel, retired military personnel and family members ten years of age or older are required to present a valid identification card.