Health Services

Exceptional Family Member Program

Serves active duty families with special health and education needs.

The Exceptional Family Member Program (EFMP) is a mandatory enrollment program for all active duty personnel with family members with special needs.
The goal of EFMP is to assist military families in managing the dual demands of a Navy career and the special needs of a family member.
An exceptional family member includes a family member enrolled in DEERS who possesses a diagnosed physical, intellectual or emotional need that requires specialized medical or educational services.

Enrollment in the EFMP program is designed to assist the sponsor with assignment to a duty station where appropriate services, necessary to support the family member(s), are available.

Services

  • We assist the EFMP member by addressing the family’s special needs, which may include any special medical, dental, mental health, developmental or educational requirement, wheelchair accessibility, adaptive equipment or assistive technology devices and services.
  • We assist in obtaining priority housing for those who meet the requirements.
  • We help your family with the application process.

Misconceptions of EFMP

  • Does not limit assignments and career advancement, or preclude family members from accompanying sponsors on overseas tours
  • Sailors enrolled in the EFMP have always received equal consideration for accompanying assignments and for promotions

Updates

Required to maintain current file, using the same forms each time you update or enroll an additional family member.
Required every 3 years or immediately upon a significant change.

Disenrollment

You may disenroll if any of the following occur
  • Special medical or educational services are no longer required for your family member 
  • You divorce and/or no longer have custody of the EFM
  • Your family member is deceased
You must print and bring the ECHO Enrollment Form to your appointment for provider completion.

You must provide a copy of the most recent Individual Education Plan (IEP) for ages 4 to 22 (if the child has one) or the most recent copy of the Individual Family Service Plan (IFSP) for ages birth to 3 (if the child has one).  Please bring a copy of your Echo Enrollment Form for completion if needed.

Groton Phone:  (860) 694-4918
Portsmouth Phone: (207) 438-2330


 
 

Contact Us

Groton, CT

Phone:

Front Desk: (860) 694-4123
Appointment Line: (888) 628-9633

Hours:
Monday - Friday
7:30a.m. - 5:30p.m.
Address:
1 Wahoo Drive
Groton, CT 06349

Newport, RI

Phone:
Front Desk: (401) 841-6027
Appointment Line: (888) 628-9633
Hours:
Monday - Friday
7:30a.m. - 4:00p.m.
Address:
43 Smith Road
Newport, RI 02841

Portsmouth, NH

Phone:
Front Desk: (207) 438-1781
Appointment Line: (888) 628-9633
Hours:
Monday - Friday
7:00a.m. - 4:30p.m.
Address:
One Ayers Circle
BLDG. H-1, PNS
Portsmouth, NH 03804

TRICARE Nurse Advice Line:

Phone:

1-800-874-2273 (Option 1)

 
Don't forget to keep your family's information up to date in DEERS!