Appointments
888-628-9633
General Clinic Hours:
Monday-Friday, 7:30 a.m. to 4 p.m.
Mental (Behavioral) Health
See your Primary Care Manager for care or a referral to care.
Case Management
- Coordinates care for patients with multiple, complex or catastrophic conditions.
- This includes deployment help for military personnel and their families.
- Call 207-438-2354.
Dental
207-438-1714
Duty Limiting Conditions
Temporary Limited Duty/Temporary Disability Retirement List/Physical Evaluation Board
Phone: 207-438-6331
Fax: 401-841-3363
Email: usn.pnsy.brmedclinporsnh.list.portsmouthnh-pad-suitability-scrn@health.mil
Emergency & Urgent Care
In an emergency, call 911 or go to your nearest Emergency Room (Naval Branch Health Clinic Portsmouth does not have an E.R.). For urgent care, call our Appointment Line or the Military Health System Nurse Advice Line.
Exceptional Family Member Program
The Exceptional Family Member Program is a mandatory enrollment program for all active duty personnel with family members with special needs. The goal of EFMP is to assist military families in managing the dual demands of a Navy career and the special needs of a family member. An exceptional family member includes a family member enrolled in DEERS who possesses a diagnosed physical, intellectual or emotional need that requires specialized medical or educational services. Enrollment in the EFMP program is designed to assist the sponsor with assignment to a duty station where appropriate services, necessary to support the family member(s), are available.
Phone: 207-438-6331
Fax: 401-841-3633
Email: usn.pnsy.brmedclinporsnh.list.portsmouthnh-pad-suitability-scrn@health.mil
Laboratory
Phone: 207-438-2330
Medical Records
Phone: 207-438-2692
Fax: 401-841-3363
Email: usn.pnsy.brmedclinporsnh.list.portsmouthnh-medrec@health.mil
Military Physicals
Phone: 207-438-6331
Occupational Health
Phone: 207-438-5981
Monday-Friday, 6 a.m. to 4 p.m.
Operational Forces Medical Liaison Services
Email: usn.pnsy.brmedclinporsnh.list.portsmouthnh-op-force-med-liaison@health.mil
Optometry
Phone: 207-438-1430
Periodic Health Assessment / Pre- and Post-Deployment
Phone: 207-438-6331
Pharmacy
Identification Requirements - DOD has mandated that you MUST present your current, valid DOD ID card when you pick up your prescriptions. If you are picking up medications for someone else (other than a dependent child under 18) you must have their ID card, or a copy (both front and back of the card), this may be a digital image or paper copy.
Pharmacy Home Delivery
Skip the trip, with medications delivered to your home. Includes refills by mail, phone, or online; and an automatic-refill option. Active duty have no co-pay. For other patients, your co-pay is for a 90-day supply. To change your prescription to Home Delivery, visit Express Scripts, or download the Express Scripts app, or call 877-363-1303.
NBHC Portsmouth Pharmacy
Phone: 207-38-2582
Monday, Tuesday, Thursday, Friday, 8 a.m. to 4 p.m.
Wednesday, 9:30 a.m. to 4 p.m.
Closed 11:30 a.m. to 12:30 p.m. daily for lunch
Refills
Call 877-211-1126, or refill online using the MHS GENESIS Patient Portal. You’ll need your prescription number (on the label) and the last four digits of the sponsor's social security number. Please allow 72 business hours for processing.
New or Renewal Prescriptions
- All prescriptions for non-controlled medications from off-base providers should be submitted electronically by your provider’s office to: DOD NBHC PORTSMOUTH NEW HAMP EPHCY (use 03904 zip code when searching).
- Prescriptions for CIII-V Controlled medications should be faxed to 207-438-2243 (prescription must physically be signed by prescriber).
Activating a Prescription
Call 877-211-1126, follow prompts for Portsmouth then select Option 4 to transfer to the pharmacy during normal duty hours. If voicemail picks up, speaking slowly and clearly leave the following information:
- Patient Name
- Patient Date of Birth
- Medication(s) that need filled
- Call back phone number including area code
- *** Pharmacy staff will return a call ONLY if there are questions ***
Prescriptions can also be activated via the MHS GENESIS Patient Portal.
TRICARE Retail Pharmacy Network
This option provides up to a 30-day supply, with a copayment for each 30-day supply (active duty service members have no copayment). To find out more, contact Express Scripts at 877-363-1303 or www.express-scripts.com/TRICARE.
Physical Therapy
Unavailable until further notice.
Preventive Medicine / Environmental Health
Phone: 207- 438-1998
Primary Care
Monday-Friday, 7:30 a.m. to 4 p.m.
Phone: 207-438-1781
The Medical Home Port Clinic's primary function is to provide care to TRICARE Prime and designated SPP (Special Provisions Patient) beneficiaries. Other categories of patients are seen on a space available basis. TRICARE Prime patients are enrolled to a specific Primary Care Manager. In the event that an appointment is not available with the assigned Primary Care Manager, another provider on the team may provide the needed services. Appointments are required for all services except for PRIME patient walk in protocols.
The following services are available:
- Contraceptive counseling and prescription
- Health Promotion
- Immunizations
- Mammography referral
- Minor Biopsies
- Pap smears and gynecological screening examinations
- Preventive services
- Referral services for patients requiring specialist evaluation
- Routine and same day/acute care
- Routine follow up of stable, uncomplicated, chronic illness
- Routine immunizations
- School and sports physicals
- Wart removal
- Well Baby appointments
Radiation Health
Phone: 207-438-2897
Radiology
Phone: 207-438-2310
Referrals Management
Phone: 207-438-2302
Substance Abuse Rehabilitation Program
Phone: 207-438-6670
Suitability Screening
Required for active duty (and accompanying family members) with orders to an operational platform or isolated duty. This process should begin as soon as you receive orders.
Phone: 207-438-6331
Undersea Medicine
Phone: 207-438-6331
Contraceptive Services
Beneficiaries wanting contraceptive services are referred to a TRICARE network provider to ensure our patients have options for the full range of contraceptive care.
Our nursing team will triage care that we can provide in-house, which is limited due to personnel and training constraints.
Walk-In Contraceptive Services
A same day walk-in service providing immediate contraceptive access, sexual transmitted infections testing, sexual health & family planning education, and PrEP to optimize warrior readiness. Open to all Active duty and eligible beneficiaries on a space available basis on Wednesdays from 9 - 10 a.m. at the NMRTU Portsmouth MHP clinic. **This is a first-come, first-served clinic for beneficiaries ages 16 and older**
Services available include:
- Contraceptive Counseling
- Birth Control Pills
- Emergency Contraception (Plan B One-Step® - can go directly to Pharmacy)
- PrEP (pre-exposure prophylaxis to prevent HIV)
- STI testing
- Sexual Health Counseling
- Family Planning
Occupational Health Clinic
To help maintain a healthy and productive work force, please review the information below.
Services Provided
- Preplacement exams for new hires
- Periodic exams for current employees
- Termination exams for departing employees
- Hearing conservation exams
- Vision and hearing screenings for civilian & active duty personnel
- Safety glasses for civilian & active duty personnel
- Return to work evaluations and letters for employees following an absence due to work-related or non-work-related conditions
- Evaluation and treatment of minor medical injuries, such as sprains, small burns (smaller than the palm of your hand), and superficial cuts and abrasions
Services We Don’t Provide
- We do not treat major emergency medical conditions, such as chest pain, shortness of breath, large burns, open fractures, loss of consciousness, large lacerations, uncontrolled bleeding, etc. Please activate the local emergency response for these conditions @ x2333.
- We do not prescribe medications or administer medications here in the clinic.
How to Make an Appointment
Preplacement, periodic or termination exams:
These appointments are scheduled through Code 1102 based on job position requirements. Please bring any required forms with you to your visits, including Respirator Forms completed by your supervisor. When checking in, you will be required to present your CAC card or your social security number for identification. Of note, badge numbers are not a valid ID at the clinic.
If you are unable to make your scheduled appointment, please call the clinic at x5981 (207-438-5981) prior to your appointment. If you are more than 15 minutes late for your appointment, it will be canceled, and you will have to reschedule. No exceptions.
- To reschedule a Part 2 appointment or a Return-to-Work appointment, please call our office at x5981.
- To reschedule a Part 1 appointment, please contact Code 1102 at x3066 (207-438-3066) or PNS1102MES@us.navy.mil.
Return to Work / Limited Duty evaluations:
Please call us at
x5981 to request an appointment. When leaving a message, please leave your name, date of birth, and DoD ID number (found on the back of your CAC card). Bring your CAC card with you to each visit for ID verification.
For paperwork requirements to return to work, please view the Occupational Health Return to Work Packet.
Unscheduled medical care:
For minor injuries that occur on the shipyard such as superficial abrasions or lacerations, minor punctures, and sprains, please come directly to the clinic for evaluation and present yourself to the front desk. Feel free to call ahead to see if your injury is appropriate for our clinic. If you are in need of urgent or emergent medical care, please call emergency response at x2333.
Audiology and Hearing Conservation
The Audiology Department provides Hearing Conservation services to civilian shipyard workers, and all Active Duty, National Guard, and Reserves. All civilian appointments are scheduled by Code 1102 (shipyard medical exam scheduling). For active duty, National Guard, and Reserves, services are provided on a walk-in basis for the audiology screening booth or via appointment with the Audiologist if a full diagnostic evaluation is required.
Walk-in Hours for Audiometric Screening Booth (active duty, National Guard, Reserves)
Appointments with Audiologist – Call to schedule an appointment
**Please have DoD ID and Unit Identification Code (UIC) to ensure accurate and valid documentation.
Optometry & Vision Screenings
The Optometry Department offers the services below. Of note, we do not have an Optometrist on staff so we cannot provide new vision prescriptions. For any services requiring a vision prescription, you must obtain a current (within a year) prescription from an outside Optometrist. For service members, please request a referral to an optometrist through your primary care provider.
- Appointment only
- Vision screenings for PNSY civilian employees (scheduled through Code 1102)
- Walk-in
- Vision screening for active duty personnel. Please bring completed medical forms to your vision screening exam.
- Order eyeglasses for active duty personnel and Retirees. Please bring your current (within 1 year) vision prescription and eyeglasses (if worn) to your visit.
- Safety Glasses Program for PNSY active duty personnel and PNSY civilian employees. Please bring current (within 1 year) eyeglass prescription and a completed authorization form from your supervisor. We can do small repairs depending on the issue. Services available Monday through Thursday, 8-11 a.m. & 1-3 p.m. (contingent upon staffing)
To make your Optometry visit run more smoothly, please do the following:
- Bring your current (within 1 year) prescription eyeglasses, readers or contact lenses to your appointment.
- Bring your authorization forms signed by your supervisor and a current (within 1 year) vision prescription if ordering any type of eyeglasses or safety glasses.
Optometry Hours
- Monday-Thursday 6:30-10:30 a.m. & 12:30-3 p.m. No Friday walk-in hours (appointment only)
- Phone: 207-438-1430
Custom directions to our facility
Start: Depart I-95, Kittery, ME 03904 on I-95
1. At exit 2, turn RIGHT onto Ramp towards ME-236 / US-1 BYP / US-1 / Kittery / S. Berwick
2. Keep RIGHT to stay on Ramp
3. Take Ramp (RIGHT) onto SR-236 [Harold L Dow Hwy] towards ME-236 / US-1 / US-1 BYP / Kittery
4. Bear RIGHT (South) onto Local road(s)
5. At roundabout, take the SECOND exit onto Local road(s)
6. Bear RIGHT (South) onto US-1 [Blue Star Memorial Hwy]
7. Turn LEFT (East) onto SR-103 [Walker St]
8. Bear RIGHT (South-East) onto Walker St
9. *Gate Access Required*
10. Depart Walker St, Kittery, ME 03904 on Wyman Ave (East)
11. Bear RIGHT (South) onto Isaac Hull St
12. Bear LEFT (East) onto Macdonough Ave
13. At STOP sign, Bear RIGHT (South-East) onto Winston St 0.1
14. Take first LEFT, to stay on Winston St 0.2
End: Arrive Ayres Cir, Portsmouth, NH 03804-5000.
LOOK FOR OUR BUILDING AND PATIENT PARKING LOT IMMEDATELY ACROSS INTERSECTION.
To provide us with your comments and suggestions, click this link: ice.disa.mil/index.cfm?fa=site&site_id=1168&dep=DoD