Newport’s COVID-19 Drive-Thru Testing Center is OPEN Monday–Friday, 7:30 a.m. to 8:30 a.m. Call 888-628-9633 to schedule. We continue to screen for COVID-19 at each entry point and require masks at all times. For more information on COVID testing, screening, and vaccination, visit our COVID-19 Information page.

Health Services

Case Management

Why Would I Need Case Management?

The need for case management services is determined through a collaboration between you, your family or caregiver, your health care team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of health care services and resources.

Coordinates care for patients with multiple, complex or catastrophic conditions.  This includes deployment help for military personnel and their families.

Case management can help by:
• Coordinating your care.
• Assessing, planning, and facilitating services for you.
• Evaluating your options.
• Advocating on your behalf.

You or your family member may need case management if you have:
• Instability with chronic health problems
• A serious terminal illness
• An increased need for different provider specialties due to multiple diseases or conditions
• A need for more support and education during a critical period

Who are Case Managers?

Case managers are usually nurses or social workers who can help you and your family figure out complex health care and support systems. They will work with you to coordinate the services and other community resources you need

They can help:
• Provide advocacy, support, and education
• Reduce burden and streamline appropriate utilization of care
• Partner with members of your healthcare team to assist in coordination of your healthcare needs
• Monitoring for progress and desired outcomes

Contact Us

Groton, CT


Front Desk: (860) 694-4026
                    (860) 694-2388
                    (860) 694-1469

Monday - Friday
7:30a.m. - 4:00p.m.
1 Wahoo Drive
Groton, CT 06349

Newport, RI

Front Desk: (401) 841-1254
                    (401) 841-6285
Monday - Friday
7:30a.m. - 4:00p.m.
43 Smith Road
Newport, RI 02841

Portsmouth, NH


Front Desk: (207) 438-2354

Monday - Friday
7:30a.m. - 4:00p.m.
1 Ayers Circle
Portsmouth, NH 03804

TRICARE Nurse Advice Line:


1-800-874-2273 (Option 1)

Need to Update Your Information in DEERS? Click Here