Patient Resources

Customer Service

Your health is our mission. We strive to provide excellent customer service and quality care to all our patients. Our customer service team is dedicated to ensuring you are satisfied with your medical care.

Use our Customer Service assets to help solve problems, answer questions, to tell us about concerns, or provide feedback on our facility’s services and care.

How can we help you today?

Patient Advocate

Patient advocates advise and help you with medical and dental benefit concerns within this facility.

Interactive Customer Evaluation (ICE)

ICE is a web-based tool that collects your feedback on services provided at the facility. Below are links to the four different clinics for you to select from to be able to provide your feedback.

Your feedback is very important and will help us maintain the quality of care you have come to expect.

Newport feedback: https://ice.disa.mil Newport
Groton feedback: https://ice.disa.mil Groton
Saratoga Springs feedback: https://ice.disa.mil Saratoga Springs
Portsmouth feedback: https://ice.disa.mil Portsmouth

Contact Us

Phone

401-841-3878

Hours

Monday - Friday
8 a.m. to 4 p.m.
Closed weekends and federal holidays

Location

43 Smith Road
Newport, RI 02841