Newport’s COVID-19 Drive-Thru Testing Center is OPEN Monday-Friday, 7:30 a.m. - 8:30 a.m. This service is intended for those experiencing COVID symptoms or requiring a COVID test for official military travel. Please call (888) 628-9633 to schedule. Specimens are collected on site and sent to an outside facility for processing. Results can be expected within 48-72 hours. NMRTC New England has limited the number of entrances to the clinic and continues to conduct COVID-19 screening at each entry point. Individuals must wear a masks that covers the nose and mouth at all times while on military installations
Covid-19 Vaccine information: https://newengland.tricare.mil/Health-Services/Immunizations
HomeClinicsNavy Medicine Readiness and Training Unit Groton

Clinics

Navy Medicine Readiness and Training Unit Groton

Groton, Connecticut

Appointments

Medical: (888) 628-9633 
Dental: 860-694-3736
Appointment Call Center - All medical appointments are now scheduled through the NMRTC NE Appointment Call Center by calling 888-NAVYMED (628-9633). You may also use the Appointment Call Center to cancel or reschedule appointments or leave a message for your provider. This process offers you a quick and easy way to schedule appointments. It provides you more appointment times to choose from, personalized service from specially trained appointment agents, efficient and streamlined service, and direct contact with clinic personnel when needed.

Emergency & Urgent Care

NMRTU Groton does not provide emergency care. If a true emergency exists (threat to life, limb or sight), call 911 or go to the nearest emergency room. If on base, call 860-694-3333 for emergency medical support. Emergency services do not require advance authorization. However, if you are a TRICARE Prime patient, you or a family member must call the clinic appointment line at 888-628-9633 within 24 hours to notify your primary care provider about your emergency room visit.
Urgent care services are also a covered TRICARE benefit. Active duty service members MUST request advance authorization prior to seeking treatment at an urgent care facility. Urgent care services are medically necessary services required for illness or injury that would not result in further disability or death if not treated immediately but require professional attention and have the potential to develop into such a threat if treatment is delayed longer than 24 hours. Urgent care conditions include, but are not limited to, sprains, sore throat or a rising temperature.  In an urgent care situation, call the Navy Medicine Readiness and Training Command New England (NMRTC NE) Appointment Call Center, open during clinic core business hours, at 888-628-9633. If a call is made after regular business hours, in an urgent situation or for professional advice, please call the Nurse Advise Line at 800-874-2273 to speak to a registered nurse. You will be provided with professional advice or a referral to network urgent care or emergency room if appropriate.

Eligibility

Below identifies categories of persons eligible for medical care at NMRTU Groton.  When only limited services are available, active-duty personnel are given priority, prior to all other NMRTU Groton Prime beneficiaries.
• All beneficiaries who possess a valid ID card are entitled to the following Ancillary Services:  Overseas Screening, Pharmacy, Lab Radiology, Nutrition/Wellness, Immunization, and Audiology/Hearing Conservation (860-694-3870 for an appointment).
• Reservists who were injured during deployment or a drill weekend, must have a Line of Duty initiated by their command before treatment can be established and must be on file with medical records before appointments can be made for treatment.
United States Family Health Plan (USFHP) beneficiaries are not entitled to services at Military Treatment Facilities.

TRICARE

TRICARE is the Defense Health Program designed to allow family members of active-duty personnel and retirees and their family members under the age of 65 to choose a medical plan that fits their family’s needs. TRICARE East Region Managed Care Support Contractor (MCSC) is Humana Military. For more information about TRICARE you can visit the TRICARE website, https://www.tricareonline.com or Humana website, https://www.HumanaMilitary.com or call 1-800-444-5445. TRICARE Prime and Select beneficiaries can go to www.HumanaMilitary.com to enroll and choose a Primary Care Manager.  TRICARE Online Secure Messaging can be accessed at https://app.tolsecuremessaging.com/ for secure collaboration and the sharing of information between patients and healthcare teams.

Medical Homeport

Medical Homeport's primary function is to provide care to TRICARE Prime and designated Special Provisions Patient (SPP) beneficiaries. Each enrolled TRICARE Prime beneficiary is assigned to a Primary Care Manager (PCM). In the event that an appointment is not available with the assigned PCM an appointment with another provider can be facilitated.
 
Nurse walk-in appointments are available for specific medical needs. Pediatric and adult services include: cold symptoms, sore throat, conjunctivitis (pink eye), urinary tract infections, and suture removal. Adult only services include: pregnancy testing and blood pressure checks. Please call the Appointment Line to arrange a visit.

Pharmacy

Prescriptions from network providers can be electronically sent to DOD GROTON E-PHARMACY, faxed to 860-694-2367 by the prescriber, or brought in as a hard-copy prescription.  The medication must be on the clinic’s formulary (list of medications carried).  If medications are prescribed from clinic providers they will be entered directly through NMRTU Groton’s electronic medical record. In either case, the patient or designee MUST visit the pharmacy to be interviewed and to activate the filling process. Non-active duty patients with prescriptions from network prescribers must present to central check-in for eligibility and insurance verification each time a medication is prescribed - preferably before coming to the pharmacy - in compliance with DHA policy. The patient MUST be eligible in DEERS and have a clinic computer record and a military ID card. Copies of the formulary are available at the pharmacy and online at www.med.navy.mil/sites/nhcne/NHCNE/services/pharmacy/pharmacy.htm for reference (subject to change). Prescriptions can also be obtained through the TRICARE mail-order pharmacy and at local network retail pharmacies. To obtain refills, patients should use the pharmacy’s call-in refill system at 877-211-1126 or use the “online refills” choice via Tricare Online at https://www.med.navy.mil/sites/nhcne/NHCNE/services/pharmacy/pharmacy.htm. This phone number is printed at the bottom of all prescription labels. Prescriptions refilled through the phone/web are ready to be picked up after three business days, and generally result in a quicker visit to the pharmacy. To meet HIPAA requirements, anyone acting for another adult (including a spouse or child 10 years of age or older) MUST present the patient’s ID, or a copy of the front and back, or legible images on a cell phone. This applies to all pharmacy services, and copies of this type are allowed by federal law to receive eligible, medical services.

Dental

The dental clinic is in building 575, next to NMRTU Groton building 449. Routine and specialty dental services are available for active-duty personnel. Overseas Suitability Screening appointments are also available for active-duty family members.  Call 860-694-3736/3738/2870 for an appointment. In the event of a dental emergency after normal business hours, patients may reach the on-call dental staff by contacting the Chief of the Day who can be reached by calling the NMRTU Groton quarter-deck at 860-694-4123.

Mental Health

Phone: (860) 694-4966 (Outpatient Mental Health)
Phone: (860) 694-4837 (Substance Abuse Rehabilitation Program)
 
Offers outpatient adult and consultative services to eligible beneficiaries.
 
Scope of Care: Available psychiatric and psychological outpatient services include diagnostic evaluation, psychological testing, medication management, individual psychotherapy, group therapy, special duty evaluations, Temporary Disability Retirement List (TDRL) evaluations, Department of Defense Central Adjudication Facility (DODCAF) evaluations and fitness for duty evaluations.
 
Substance Abuse Rehabilitation Program (SARP) provides screening, the Prime for Life Early Intervention Education Program, Level I (Outpatient) Substance Abuse Treatment, Pre-care and After-care services.
Programs also include facilitation of command outreach, General Military Training and referral assistance.

Audiology

Phone: (860) 694-3870

Case Management

Coordinates care for patients with multiple, complex or catastrophic conditions.  This includes deployment help for military personnel and their families.
 (860) 694-4026/2388/1469

Chiropractic

 Appointments are available for active duty members only on Mon/Wed/Fri. 
Phone: (860) 694-4893 – call to schedule an appointment.

Exceptional Family Member Program (EFMP)

Serves active duty families with special health and education needs.
Phone: (860) 694-4918.

Health Promotions / Wellness

Offers individual and group classes, including:  tobacco cessation, weight management, health fitness, diabetes education and nutrition.  Please stop by, call, or make an appointment.
Phone: (860) 694-1471.

Immunizations

Patients seen on Walk-in basis.                                             
Phone: (860) 694-4811

Laboratory

Phone: (860) 694-2426.  All Lab samples are collected on a walk-in basis—no appointment required.  Results are released to the ordering provider, but patients may also review them via the TRICARE online health portal. 

Medical Records

Phone: (860) 694-4812 – No appointments – Call with Inquiry or Walk-in.

Occupational Health

Phone: (860) 694-2493

Optometry  

Phone: (860) 694- 4861- call to schedule an appointment.
Appointments for readiness/routine eye exams are available for active duty members only, but retired members may order one pair of glasses per year when presenting to clinic with a valid spectacle prescription.  Single-vision and bifocal lenses are available; progressive lenses (“no-line bifocals”) and transitions lenses (which become tinted in sunlight) are not available.  Contact lenses fittings are available to members on the Mission Essential Contact Lens Program as designated in writing by their Commanding Officer; these are typically Navy Divers and periscope operators for whom glare or fogging issues with glasses may affect job performance.

Overseas / Suitability Screening

Required for active duty (and accompanying family members) with orders to an operational platform or isolated duty.  This process should begin as soon as you receive orders.
Phone:     (860) 694 2437              (860) 694-7530               (860) 694-1129

Periodic Health Assessment (PHA) / Pre- and Post-Deployment

Phone: (860) 694- 2033

Physical Therapy

Phone: (860) 694-4974
Appointments are available for active duty members only on referral from a medical provider.  Additionally, the Physical Therapy clinic offers weekly Wellness Seminars on topics such as Shoulders, Back, Knees, and Feet; these also require referral from a provider.

Preventive Medicine / Environmental Health

Phone:    (860) 694-4190 /1247/2414    

Radiology

 X-Ray, Ultrasound, and Bone Density imaging services are currently available to all categories of beneficiaries: active duty, dependents, and retirees.  All images require order from a referring provider.  Patients with orders from outside providers are advised to bring a hard-copy of that order.  X-Rays and Bone Density are completed on a walk-in basis.  Ultrasounds require appointments and are available Mon/Wed/Fri; call (860) 694-4873 to schedule, though walk-ins with orders from either in-house or outside providers will be accepted at the discretion of the technician.  All members are advised that images completed at other duty stations are NOT available for review/printing at this clinic.

Undersea Medicine – Sick Call

Phone:  (860) 694-3743 – Active Duty Only

Customer Relations

 For patient safety and customer service concerns, recommendations, or compliments, call the Quality Management Coordinator at 860-694-5224 or go online to submit an ICE comment at https://ice.disa.mil/index.cfm?fa=site&site_id=1167&dep=DoD.
 
 
Custom directions to our facility
 
  1. Head east from I-95 N 
  2. Take the CT-117 exit 88 to Noank/Groton Long PT
  3. Turn left at North Road
  4. Bear right into the I-95 entry ramp to New London/New Haven
  5. Take the CT-12 exit 86 to U.S. Sub Base (CT-184)/Gales Ferry
  6. Bear right into the CT-12 N ramp to Gales Ferry/US Sub Base
  7. Turn right at US 1
  8. Continue on CT 12
  9. *Gate access required* Turn left at Corsair Ave
  10. Turn left at Thresher Ave
  11. Turn right at Conger Ave
  12. Turn right at Tautog Ave
  13. Bear right at Wahoo Ave
END: Arrive Wahoo Ave, Groton, CT 06349. Look for out building on the left. 





 

Contact Us

Location

Naval Branch Health Clinic
1 Wahoo Drive
Groton, CT 06349

Phone

Main:
(860) 694-4123
DSN:
694-4123
Appointments:
Medical: (888) 628-9633
Dental: (860) 694-3736
RX Refill:
(877) 211-1126

Hours

Clinic Hours:

Monday - Friday: 7:30am - 4:00pm

​Closed on Sunday and all Federal Holidays
Don't forget to keep your family's information up-to-date in DEERS.