Appointments
(888) 628-9633
General Clinic Hours:
Monday-Friday: 7:30 a.m. – 4:00 p.m.
Behavioral Health / Mental Health
See your Primary Care Manager (PCM) for care or a referral to care.
Case Management
Coordinates care for patients with multiple, complex or catastrophic conditions. This includes deployment help for military personnel and their families.
(207) 438-2354
Dental
(207) 438-1714
Duty Limiting Conditions
Temporary Limited Duty/Temporary Disability Retirement List/Physical Evaluation Board
Phone: (207) 438-6331
Fax: (401) 841-3363
Email: usn.pnsy.brmedclinporsnh.list.portsmouthnh-pad-suitability-scrn@health.mil
Emergency & Urgent Care
In an emergency, call 911 or go to your nearest Emergency Room (Naval Branch Health Clinic Portsmouth does not have an E.R.). For urgent care, call our Appointment Line or
Nurse Advice Line.
Exceptional Family Member Program (EFMP)
The Exceptional Family Member Program (EFMP) is a mandatory enrollment program for all active duty personnel with family members with special needs.
The goal of EFMP is to assist military families in managing the dual demands of a Navy career and the special needs of a family member.
An exceptional family member includes a family member enrolled in DEERS who possesses a diagnosed physical, intellectual or emotional need that requires specialized medical or educational services.
Enrollment in the EFMP program is designed to assist the sponsor with assignment to a duty station where appropriate services, necessary to support the family member(s), are available.
Phone: (207) 438-2381
Fax: (401) 841-3633
Email: usn.pnsy.brmedclinporsnh.list.portsmouthnh-pad-suitability-scrn@health.mil
Laboratory
Phone: (207) 438-2330
Medical Records
Phone: (207) 438-2692
Fax: (401) 841-3363
Email: usn.pnsy.brmedclinporsnh.list.portsmouthnh-medrec@health.mil
Occupational Health
Phone: (207) 438-5981
Monday-Friday: 6:00 a.m. – 4:00 p.m.
Operational Forces Medical Liaison Services
Email: usn.pnsy.brmedclinporsnh.list.portsmouthnh-op-force-med-liaison@health.mil
Optometry
Phone: (207) 438-1430
Periodic Health Assessment (PHA) / Pre- and Post-Deployment
Phone: (207) 438-2450
Pharmacy
Identification Requirements - DoD has mandated that you MUST present your current, valid DoD ID card when you pick up your prescriptions. If you are picking up medications for someone else (other than a dependent child under 18) you must have their ID card, or a copy (both front and back of the card), this may be a digital image or paper copy.
Pharmacy Home Delivery
Skip the trip, with medications delivered to your home. Includes refills by mail, phone, or online; and an automatic-refill option. Active duty have no co-pay. For other patients, your co-pay is for a 90-day supply. To change your prescription to Home Delivery, visit
Express Scripts, or download the
Express Scripts app, or call (877) 363-1303.
NBHC Portsmouth Pharmacy
Refills
Call (877) 211-1126, or refill online at
www.TRICAREonline.com. You’ll need your prescription number (on the label) and the last four digits of the sponsor's social security number. Please allow 72 business hours for processing.
New or Renewal Prescriptions
• All prescriptions for non-controlled medications from off-base providers should be submitted electronically by your provider’s office to: DOD NBHC PORTSMOUTH NEW HAMP EPHCY (use 03904 zip code when searching).
• Prescriptions for CIII-V Controlled medications should be faxed to 207-438-2243 (prescription must physically be signed by prescriber).
Activating a Prescription
• Call (877) 211-1126, follow prompts for Portsmouth then select option (4) to transfer to the pharmacy during normal duty hours. If voicemail picks up, speaking slowly and clearly leave the following information:
- Patient Name
- Patient Date of Birth
- Medication(s) that need filled
- Call back phone number including area code
- *** Pharmacy staff will return a call ONLY if there are questions ***
• Prescriptions can also be activated via Secure Messaging at www.tricareonline.com
NBHC Portsmouth Pharmacy
Phone: (207) 438-2582
Monday – Tuesday – Thursday – Friday: 7:00 a.m. – 4:00 p.m.
Wednesday: 9:30 a.m. – 4:00 p.m.
TRICARE Retail Pharmacy Network
This option provides up to a 30-day supply, with a co-pay for each 30-day supply. (Active duty have no co-pay.) To find out more, contact Express Scripts at (877) 363-1303 or
www.express-scripts.com/TRICARE.
Physical Therapy
Phone: (207) 438-3858
Monday – Friday: 6:30 a.m. – 4:00 p.m
Preventive Medicine / Environmental Health
Phone: (207) 293-3899
Primary Care
Monday-Friday: 7:30-4:00 p.m.
Phone: (207) 438-1781
The Medical Home Port Clinic's primary function is to provide care to TRICARE Prime and designated SPP (Special Provisions Patient) beneficiaries. Other categories of patients are seen on a space available basis.
TRICARE Prime patients are enrolled to a specific Primary Care Manager. In the event that an appointment is not available with the assigned Primary Care Manager, another provider on the team may provide the needed services.
Appointments are required for all services except for PRIME patient walk in protocols.
The following services are available:
- Contraceptive counseling and prescription
- Health Promotion
- Immunizations
- Mammography referral
- Minor Biopsies
- Pap smears and gynecological screening examinations
- Preventive services
- Referral services for patients requiring specialist evaluation
- Routine and same day/acute care
- Routine follow up of stable, uncomplicated, chronic illness
- Routine immunizations
- School and sports physicals
- Wart removal
- Well Baby appointments
Radiation Health
Radiology
Referrals Management
Substance Abuse Rehabilitation Program
Suitability Screening
- Required for active duty (and accompanying family members) with orders to an operational platform or isolated duty. This process should begin as soon as you receive orders.
Phone: (207) 438-2450
Undersea Medicine
Walk-In Contraceptive Services
A same day walk-in service providing immediate contraceptive access, STD testing, sexual health & family planning education, and PrEP to optimize warrior readiness. Open to all Active duty and eligible beneficiaries on a space available basis on Tuesdays from 1:00 p.m. to 3:30 p.m at the NMRTU Portsmouth MHP clinic. **This is a first-come, first-served clinic for beneficiaries ages 16 and older**
Services available include:
- Contraceptive Counseling
- Birth Control Pills
- Intrauterine Device (IUD) Insertions and Removals
- Birth Control Patch, Ring, or Depo-Provera
- NEXPLANON® Insertions and Removals
- Emergency Contraception (ParaGard® Copper IUD, ella®, and Plan B One-Step®)
- PrEP (pre-exposure prophylaxis to prevent HIV)
- Sexual transmitted Infections(STI) (formerly known as Sexually Transmitted Disease (STD)) testing
- Sexual Health Counseling
- Family Planning
Custom directions to our facility
Start: Depart I-95, Kittery, ME 03904 on I-95
1. At exit 2, turn RIGHT onto Ramp towards ME-236 / US-1 BYP / US-1 / Kittery / S. Berwick
2. Keep RIGHT to stay on Ramp
3. Take Ramp (RIGHT) onto SR-236 [Harold L Dow Hwy] towards ME-236 / US-1 / US-1 BYP / Kittery
4. Bear RIGHT (South) onto Local road(s)
5. At roundabout, take the SECOND exit onto Local road(s)
6. Bear RIGHT (South) onto US-1 [Blue Star Memorial Hwy]
7. Turn LEFT (East) onto SR-103 [Walker St]
8. Bear RIGHT (South-East) onto Walker St
9. *Gate Access Required*
10. Depart Walker St, Kittery, ME 03904 on Wyman Ave (East)
11. Bear RIGHT (South) onto Isaac Hull St
12. Bear LEFT (East) onto Macdonough Ave
13. At STOP sign, Bear RIGHT (South-East) onto Winston St 0.1
14. Take first LEFT, to stay on Winston St 0.2
End: Arrive Ayres Cir, Portsmouth, NH 03804-5000.
LOOK FOR OUR BUILDING AND PATIENT PARKING LOT IMMEDATELY ACROSS INTERSECTION.
To provide us with your comments and suggestions, click this link: ice.disa.mil/index.cfm?fa=site&site_id=1168&dep=DoD